North Alabama Roofing & Restorations Inc

DMMichaels

Posted by Doreman76 on 7/15/2009

My roof was done in a timely manner. The company did more than meet my expectations leaving the job site clean and detailed. I do believe this is a step above most consrtuction companies I have experiened. I am very satisfied with the outcome and would not hesitate to recommend, or use them for again.

They Do Not Honor Warranty

Posted by JonathanLedbetter1 on 7/8/2009

The inital job was excellent but on closer inspection, the roof started leaking and after several attempts to repair it they gave up and blamed the type of shingle. With my final payment, I enclosed a letter stating that by cashing the check they agreed to a 3 year warranty on the work they performed. The repairs they made to the roof are currently leaking. I spoke to Daniel Jewell and left word for Mark Jewell to call me. Mark is the owner but he never returned my calls. Thankfully, their was a recent hail storm and I am going to finally get a new "watertight" roof but you can be certain North Alabama will not get my business. Be very cautious if you choose to deal with them. They took a full month longer to complete than the estimated date.

Matt Wright

Posted by bigunW on 10/15/2008

The exceptional service provided by North Alabama Roofing was a refreshing change. In the world we live in, it is uncommon to find a contractor that will spend the time and effort to totally satisfy a customer. I could not have been happier with the timeliness, and professionalism displayed by all members of the staff. From the office staff, to the estimators, and the superintendant, the job went great. I would highly recommend anyone who needs any roofing needs to call North Alabama.

Response from North Alabama Roofing & Restorations Inc

Posted on 10/15/2008

Thank you for your response. I am extremely proud of the way our company performed. At NARR our company motto is " Uncommon Customer Service". We strive to go above and beyond the homeowner's expectations. Thank you for your business, and if we can help in the future, please let us know!